Customer Support Business Development Executive

30,000 - 40,000 /month

Apex Hr Solutions

Panchavati, Nashik

2 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Business Development Executive to join our team at Apex Hr Solutions. The role offers ₹ 30,000 - ₹ 40,000 and involves managing customer calls, delivering outstanding customer service related to electronic appliance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Support Business Development Executive job

What are the eligibility criteria for this Customer Support Business Development Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-6 years of experience for this Customer Support Business Development Executive job offered by Apex Hr Solutions in Panchavati, Nashik.
What salary is offered for this Customer Support Business Development Executive job?
Ans : The salary for this Customer Support Business Development Executive job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Business Development Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Panchavati, Nashik.
How many vacancies are there for this Customer Support Business Development Executive job?
Ans : There is 1 vacancy for this Customer Support Business Development Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-6 years of experience are eligible to apply for this Customer Support Business Development Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Business Development Executive position is Panchavati, Nashik.
What makes this Customer Support Business Development Executive job a good opportunity?
Ans : This Customer Support Business Development Executive job is a good opportunity as it offers a salary between ₹30,000-₹40,000 per month. This is a Full Time job and has 1 openings.