We are looking for a Business Development Executive to join our team at Alpha Engineering Inc. The role offers ₹12,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Engineering Projects. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Business Development Executive job
Can freshers or experienced candidates apply for this Business Development Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Business Development Executive role.
What salary is offered for this Business Development Executive job?
Ans : The salary for this Business Development Executive job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Business Development Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Gurgaon, Gurgaon.
How many vacancies are there for this Business Development Executive job?
Ans : There are 10 vacancies for this Business Development Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-6 years of experience are eligible to apply for this Business Development Executive role. Only female candidates are eligible.
What does the role of Business Development Executive involve?
Ans : As a Business Development Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Development Executive position is Sector 14 Gurgaon, Gurgaon.
Who is the right fit for this Business Development Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-6 years of experience is the right fit for this Business Development Executive job.
What makes this Business Development Executive job a good opportunity?
Ans : This Business Development Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Both job and has 10 openings.