Business Analyst

Key Responsibilities

·         Provide first-level functional support to branch users, including logging, tracking, resolving incidents, and offering guidance for application-related issues.

·         Coordinate with branches to understand operational problems and escalate technical cases to the IT development team, ensuring timely follow-up and closure.

·         Prepare BRDs, user requirement documents, workflow diagrams, and maintain SOPs, FAQs, and training materials for reference.

·         Conduct user training sessions for new joiners, new modules, and system updates, ensuring proper user adoption.

·         Assist in UAT activities, coordinate with QA teams, validate system changes, and communicate application updates or new releases.

·         Monitor daily application activities, support data validation and basic checks, and ensure smooth end-to-end functioning of business processes.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Business Analyst job

1. What is the eligibility criteria to apply for this Business Analyst job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Business Analyst job?
   Ans: This Business Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Analyst job?
   Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., Srigathi Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Analyst role?
   Ans: There is an immediate opening of 1 Business Analyst at Srigathi Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Business Analyst job?
   Ans: This Business Analyst job has Day Shift.