Business Analyst

10,000 - 18,369 /month

Nex Gen Academy

Aminpur, Hyderabad

3 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Females Only

5 days working | Day Shift

Job Description

We are looking for a Business Analyst to join our team at Nex Gen Academy to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹10000 - ₹12000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Business Analyst job

Who is eligible to apply for this Business Analyst job at Nex Gen Academy?
Ans : Candidates should have a Graduate and above qualification for this Business Analyst job offered by Nex Gen Academy.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹18,000 per month in this Business Analyst position.
What shift and timings does this job follow?
Ans : This Business Analyst job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aminpur, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-5 years of experience can apply for this Business Analyst job. Only female candidates can apply.
Where is this job located?
Ans : This Business Analyst job is located in Aminpur, Hyderabad.
Why should you apply for this Business Analyst job?
Ans : This Business Analyst job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.