We are looking for a Business Analyst to join our team at Devidas Group Of Company to handle customer calls, provide exceptional customer support and resolve queries related to business training. The role offers an attractive in-hand salary of ₹25000 - ₹35000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Diploma and 3 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.
More about this Business Analyst job
What is the eligibility criteria to apply for this Business Analyst job?
Ans: The candidate should be Diploma and above and above with 3 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Business Analyst job?
Ans: This Business Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Business Analyst job?
Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., Devidas Group Of Company.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Analyst role?
Ans: There is an immediate opening of 10 Business Analyst at Devidas Group Of Company
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Analyst job?
Ans: This Business Analyst job has Day Shift.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6
Skills Required
Computer Knowledge, Domestic Calling, Non-voice/Chat Process