Business Analyst

We are looking for a Business Analyst to join our team at Avalon Technologies Private Limited. The role offers ₹17800 - ₹24600 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

• The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Business Analyst job

1. What is the eligibility criteria to apply for this Business Analyst job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17500 - ₹24500 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Business Analyst job?
   Ans: This Business Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Analyst job?
   Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., AVALON TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Analyst role?
   Ans: There is an immediate opening of 44 Business Analyst at AVALON TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Business Analyst job?
   Ans: This Business Analyst job has Day Shift.