Business Analyst

21,800 - 32,600 /month

Avalon Technologies Limited

West Mambalam, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

22 Openings

Full Time

Job Highlights

Industry Type: Healthcare

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Analyst to join our team at Avalon Technologies Limited. The role offers ₹21800 - ₹32600 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Business Analyst job

What is the eligibility criteria to apply for this Business Analyst job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21500 - ₹32500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Business Analyst job?
Ans: This Business Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Business Analyst job?
Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., Avalon Technologies Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Analyst role?
Ans: There is an immediate opening of 22 Business Analyst at Avalon Technologies Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Analyst job?
Ans: This Business Analyst job has Day Shift.