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Customer Support Business Advisor

salary 30,000 - 40,000 /month
company-logo
job companyPal Prime Solutions
job location Sector 9 Bahadurgarh, Bahadurgarh
job experience1 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Life Insurance
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Business Advisor to join our team at Pal Prime Solutions. The role offers ₹ 30,000 - ₹ 40,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Business Advisor job

  1. Who is eligible to apply for this Customer Support Business Advisor job at Pal Prime Solutions?
    Ans : Candidates should have All Education levels for this Customer Support Business Advisor job offered by Pal Prime Solutions.
  2. How much can you earn in this position?
    Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Support Business Advisor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Advisor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 9 Bahadurgarh, Bahadurgarh.
  5. How many vacancies are there for this Customer Support Business Advisor job?
    Ans : There are 5 vacancies for this Customer Support Business Advisor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-5 years of experience are eligible to apply for this Customer Support Business Advisor role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Business Advisor position is Sector 9 Bahadurgarh, Bahadurgarh.
  8. What makes this Customer Support Business Advisor job a good opportunity?
    Ans : This Customer Support Business Advisor job is a good opportunity as it offers a salary between ₹30,000-₹40,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 40000

Contact Person

Ashish
Posted 21 hours ago
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