Business Advisor

15,000 - 25,000 /month

India First Life Insurance Company Limited

Work from home

1 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Work From Home

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Life Insurance

Languages: Hindi

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Business Advisor to join our team at India First Life Insurance Company Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Business Advisor job

What qualifications and experience are required for this Business Advisor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Business Advisor job ranges between ₹15,000-₹25,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Business Advisor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Business Advisor job?
Ans : There are 20 vacancies for this Business Advisor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Business Advisor role. Only female candidates are eligible.
What are the key responsibilities of this Business Advisor job?
Ans : As a Business Advisor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Advisor position is Janakpuri, Delhi.
Who is the right fit for this Business Advisor job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Business Advisor job.
What makes this Business Advisor job a good opportunity?
Ans : This Business Advisor job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Part Time job and has 20 openings.