Customer Support Business Advisor

15,000 - 30,000 /month

India First Life Insurance Company Limited

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Part Time

Job Highlights

Industry Type: Life Insurance

Languages: Hindi

Graduate and above

Females Only

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account, Internet Connection

Job Description

We are looking for a Business Advisor to join our team at India First Life Insurance Company Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Business Advisor job

Can freshers or experienced candidates apply for this Customer Support Business Advisor role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Business Advisor role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Business Advisor job ranges between ₹15,000-₹30,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Customer Support Business Advisor job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Business Advisor job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Business Advisor job is located in Barakhamba Road, Delhi.
Why should you apply for this Customer Support Business Advisor job?
Ans : This Customer Support Business Advisor job offers a salary between ₹15,000-₹30,000 per month. This is a Part Time opportunity and has 25 openings available.