Broadband Sales Team Leader

18,900 - 45,600 /month

Diacritech Technologies Private Limited

Egmore, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

22 Openings

Full Time

Job Highlights

Industry Type: Healthcare

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Broadband Sales Team Leader to join our team at Diacritech Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹18900 - ₹45600 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Broadband Sales Team Leader job

Can freshers or experienced candidates apply for this Broadband Sales Team Leader role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Broadband Sales Team Leader role.
How much can you earn in this position?
Ans : You can earn between ₹18,500-₹45,500 per month in this Broadband Sales Team Leader position.
What shift and timings does this job follow?
Ans : This Broadband Sales Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Egmore, Chennai.
How many vacancies are there for this Broadband Sales Team Leader job?
Ans : There are 22 vacancies for this Broadband Sales Team Leader role.
Is this job open for all genders?
Ans : Yes, this Broadband Sales Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Broadband Sales Team Leader position is Egmore, Chennai.
What makes this Broadband Sales Team Leader job a good opportunity?
Ans : This Broadband Sales Team Leader job is a good opportunity as it offers a salary between ₹18,500-₹45,500 per month. This is a Full Time job and has 22 openings.