A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 18,000 /month*
Excel Diesel Private Limited
Saraswati Nagar, Bahraich
₹4,000 incentives included
2 - 6 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Branch Sales Officer to join our team at Excel Diesel Private Limited to handle customer calls, provide customer support and FOLLOW UP related to KIRLOSKAR GENSET. He will require to targeted Customer sales and Service performance. Require experience in equipment Services
Key Responsibilities:
Handle customer calls and call/ visit customers for sales and building relation professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions on system and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
