Customer Support Branch Sales Manager

22,000 - 37,000 /month*

Horizon Ventures

Sanjay nagar, Bangalore

₹2,000 incentives included

6+ months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Languages: Kannada

Diploma and above

Males Only

6 days working | Rotational Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Branch Sales Manager to join our team at Horizon Ventures to handle customer calls, provide exceptional customer support and resolve queries related to FMCG. The role offers an attractive in-hand salary of ₹ 22,000 - ₹ 37,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Branch Sales Manager job

What skills and experience do you need for this Customer Support Branch Sales Manager job?
Ans : To apply for this Customer Support Branch Sales Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Branch Sales Manager job ranges between ₹22,000-₹37,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Branch Sales Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanjay nagar, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-7 years of experience can apply for this Customer Support Branch Sales Manager job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Branch Sales Manager job?
Ans : As a Customer Support Branch Sales Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Branch Sales Manager job is located in Sanjay nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support Branch Sales Manager job.
Why should you apply for this Customer Support Branch Sales Manager job?
Ans : This Customer Support Branch Sales Manager job offers a salary between ₹22,000-₹37,000 per month. This is a Full Time opportunity and has 1 openings available.