A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,100 - 20,000 /month
Sristar Sona Chandi Private Limited
Cantonment, Bellary
1 - 6 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities
Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers to enhance customer loyalty and satisfaction.
Sales Targets: Work towards achieving sales targets set by the branch, identifying new business opportunities to increase revenue.
Customer Support: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
Collaboration: Collaborate with other sales team members and branch staff to optimize sales processes and improve overall client satisfaction.
Market Research: Conduct market research to understand customer needs and industry trends, adjusting sales strategies accordingly.
Reporting: Prepare regular sales reports and analyze performance data to track progress and identify areas for improvement.
Required Skills and Qualifications
Communication Skills: Strong verbal and written communication skills to effectively interact with customers and team members.
Sales Experience: Proven experience in a sales role, preferably within a retail or financial services environment.
Interpersonal Skills: Ability to build and maintain effective relationships with clients and colleagues.
Self-Motivated: A strong drive for results and the ability to work independently.
Education: A bachelor's degree in Business Administration, Marketing, or a related field is often preferred.
Technical Skills: Proficiency in MS Office and familiarity with CRM software.
This role is crucial for driving sales growth and ensuring customer satisfaction at the branch level, contributing to the overall success of the organization
