Branch Relationship Executive

25,000 - 36,000 /month*

Shivomay Tech Enterprises

Scheme 54 PU4, Indore

₹6,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Branch Relationship Executive to join our team at Shivomay Tech Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹25000 - ₹36000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Branch Relationship Executive job

What is the eligibility criteria to apply for this Branch Relationship Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Branch Relationship Executive job?
Ans: This Branch Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Branch Relationship Executive job?
Ans: No, there is no fee applicable for applying this Branch Relationship Executive job and during the employment with the company, i.e., Shivomay Tech Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Branch Relationship Executive role?
Ans: There is an immediate opening of 10 Branch Relationship Executive at Shivomay Tech Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Branch Relationship Executive job?
Ans: This Branch Relationship Executive job has Day Shift.