Branch Relationship Executive

25,000 - 36,000 /month*

Shivomay Tech Enterprises

Scheme 54 PU4, Indore

₹6,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Branch Relationship Executive to join our team at Shivomay Tech Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹25000 - ₹36000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Branch Relationship Executive job

Can freshers or experienced candidates apply for this Branch Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Branch Relationship Executive role.
What is the salary and job type for this role?
Ans : The salary for this Branch Relationship Executive job ranges between ₹25,000-₹36,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Scheme 54 PU4, Indore.
How many vacancies are there for this Branch Relationship Executive job?
Ans : There are 10 vacancies for this Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Branch Relationship Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Branch Relationship Executive position is Scheme 54 PU4, Indore.
What makes this Branch Relationship Executive job a good opportunity?
Ans : This Branch Relationship Executive job is a good opportunity as it offers a salary between ₹25,000-₹36,000 per month. This is a Full Time job and has 10 openings.