We are looking for a Branch Relationship Executive to join our team at Shivomay Tech Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹25000 - ₹36000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Branch Relationship Executive job
Can freshers or experienced candidates apply for this Branch Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Branch Relationship Executive role.
What is the salary and job type for this role?
Ans : The salary for this Branch Relationship Executive job ranges between ₹25,000-₹36,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Scheme 54 PU4, Indore.
How many vacancies are there for this Branch Relationship Executive job?
Ans : There are 10 vacancies for this Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Branch Relationship Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Branch Relationship Executive position is Scheme 54 PU4, Indore.
What makes this Branch Relationship Executive job a good opportunity?
Ans : This Branch Relationship Executive job is a good opportunity as it offers a salary between ₹25,000-₹36,000 per month. This is a Full Time job and has 10 openings.