Branch Relationship Executive

18,000 - 26,000 /month*

Shivomay Tech Enterprises

Scheme 54 PU4, Indore

₹1,000 incentives included

Freshers in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Branch Relationship Executive to join our team at Shivomay Tech Enterprises. The role offers ₹18000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Branch Relationship Executive job

What is the eligibility criteria to apply for this Branch Relationship Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Branch Relationship Executive job?
Ans: This Branch Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Branch Relationship Executive job?
Ans: No, there is no fee applicable for applying this Branch Relationship Executive job and during the employment with the company, i.e., SHIVOMAY TECH ENTERPRISES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Branch Relationship Executive role?
Ans: There is an immediate opening of 10 Branch Relationship Executive at SHIVOMAY TECH ENTERPRISES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Branch Relationship Executive job?
Ans: This Branch Relationship Executive job has Day Shift.