Branch Relationship Executive

We are looking for a Branch Relationship manager to join our team Indegeneous Edtech PVT.LTD.. The role offers 4.4LPA and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduation and Freshers. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Days week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Branch Relationship Executive job

1. What is the eligibility criteria to apply for this Branch Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Gwalior.
3. How many working days are there for this Branch Relationship Executive job?
   Ans: This Branch Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Branch Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Branch Relationship Executive job and during the employment with the company, i.e., SHIVOMAY TECH ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Branch Relationship Executive role?
   Ans: There is an immediate opening of 10 Branch Relationship Executive at SHIVOMAY TECH ENTERPRISES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Branch Relationship Executive job?
   Ans: This Branch Relationship Executive job has Day Shift.