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Branch Relationship Executive

salary 15,000 - 25,000 /month*
company-logo
job companySbi Cards
job location Vijay Nagar, Indore
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
20 Openings
इंसेंटिव्स शामिल
full_time फुल टाइम

आवश्यक स्किल्स

Domestic Calling
Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Bike, PAN Card, Bank Account
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जॉब डिस्क्रिप्शन

We are looking for a Branch Relationship Executive to join our team [**sbi cards**]. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Branch Relationship Executive job

  1. What is the eligibility criteria to apply for this Branch Relationship Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
  3. How many working days are there for this Branch Relationship Executive job?
    Ans: This Branch Relationship Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Branch Relationship Executive job?
    Ans: No, there is no fee applicable for applying this Branch Relationship Executive job and during the employment with the company, i.e., Sbi Cards.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Branch Relationship Executive role?
    Ans: There is an immediate opening of 20 Branch Relationship Executive at Sbi Cards
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Branch Relationship Executive job?
    Ans: This Branch Relationship Executive job has Day Shift.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, convinced skills

Shift

Day

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

संपर्क व्यक्ति

Rounaak Ddubey
Posted 9 hours ago
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