Customer Support Branch Relationship Executive

34,000 - 41,000 /month*

Private Banks

Arihant Vihar Colony, Vidisha

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

Job Opening: Branch Relationship Officer (AXIS Bank / HDFC Bank)

We are hiring Branch Relationship Officers for AXIS Bank and HDFC Bank.

Salary Package: ₹4,40,000 per annum

This role is ideal for graduates who enjoy interacting with customers and want to build a career in the banking sector. The selected candidates will be responsible for providing excellent customer service, handling customer queries, and maintaining strong customer relationships.

Key Responsibilities

Handle customer calls and inquiries professionally.
Assist customers by providing accurate information about banking products and services.
Resolve customer queries and complaints in a timely and courteous manner.
Record customer interactions and maintain proper follow-up.
Escalate complex issues to the concerned department whenever required.
Work closely with the team to ensure a high level of customer satisfaction.
Achieve performance targets related to service quality, customer satisfaction, and issue resolution.

Eligibility Criteria

Any graduation with a minimum of 50% marks.
Maximum age: 30 years.
Good communication and interpersonal skills.
Basic knowledge of computers and banking operations will be an added advantage.
Willing to work 6 days a week in the Day Shift.

If you are looking for a rewarding career in the banking industry with excellent learning and growth opportunities, we encourage you to apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Branch Relationship Executive job

Can freshers or experienced candidates apply for this Customer Support Branch Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Branch Relationship Executive role.
What salary is offered for this Customer Support Branch Relationship Executive job?
Ans : The salary for this Customer Support Branch Relationship Executive job ranges between ₹34,000-₹41,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Arihant Vihar Colony, Vidisha.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Branch Relationship Executive job is open for both male and female candidates.
What does the role of Customer Support Branch Relationship Executive involve?
Ans : As a Customer Support Branch Relationship Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Branch Relationship Executive job is located in Arihant Vihar Colony, Vidisha.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-3 years of experience is ideal for this Customer Support Branch Relationship Executive job.
Why should you apply for this Customer Support Branch Relationship Executive job?
Ans : This Customer Support Branch Relationship Executive job offers a salary between ₹34,000-₹41,000 per month. This is a Full Time opportunity and has 5 openings available.