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Customer Support Branch Relationship Executive

salary 13,000 - 14,000 /month
company-logo
job companyPradushan Jaanch Kendra
job location Saraswati Enclave, Gurgaon
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: Motor Insurance
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance
star
Laptop/Desktop

Job Description

We are looking for a Branch Relationship Executive to join our team at null. The role offers ₹ 13,000 - ₹ 14,000 and involves managing customer calls, delivering outstanding customer service related to Motor Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Branch Relationship Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Branch Relationship Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Branch Relationship Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Branch Relationship Executive job ranges between ₹13,000-₹14,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Branch Relationship Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Saraswati Enclave, Gurgaon.
  5. How many vacancies are there for this Customer Support Branch Relationship Executive job?
    Ans : There are 10 vacancies for this Customer Support Branch Relationship Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Branch Relationship Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Branch Relationship Executive position is Saraswati Enclave, Gurgaon.
  8. What makes this Customer Support Branch Relationship Executive job a good opportunity?
    Ans : This Customer Support Branch Relationship Executive job is a good opportunity as it offers a salary between ₹13,000-₹14,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Shift

Day

Contract Job

Yes

Salary

₹ 13000 - ₹ 14000

Contact Person

Vijay Pal

Interview Address

D-05, SARASWATI ENCLAVE, VILLAGE KADIPUR, SEC 37, GURUGRAM, HARYANA, Old Gurgaon, Gurgaon
Posted 2 days ago
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