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Customer Support BPO Telesales

salary 13,000 - 35,000 /month*
company-logo
job companyTrisha Enterprises
job location Hazrat ganj, Lucknow
incentive₹10,000 incentives included
job experience1 - 3 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telesales to join our team at Trisha Enterprises. The role offers ₹ 13,000 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support BPO Telesales job

  1. What skills and experience do you need for this Customer Support BPO Telesales job?
    Ans : To apply for this Customer Support BPO Telesales job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Telesales job ranges between ₹13,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Telesales job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hazrat ganj, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Telesales job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support BPO Telesales job?
    Ans : As a Customer Support BPO Telesales, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support BPO Telesales job is located in Hazrat ganj, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Support BPO Telesales job.
  10. Why should you apply for this Customer Support BPO Telesales job?
    Ans : This Customer Support BPO Telesales job offers a salary between ₹13,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 35000

Contact Person

Vishal Tripathi

Interview Address

Sector-N Aliganj, Lucknow, Sector-N Aliganj, Lucknow
Posted 10+ days ago
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