BPO Telecaller

12,000 - 30,000 /month*

Vr Educational Services

Chaitanyapuri, Hyderabad

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Vr Educational Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹30,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chaitanyapuri, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This BPO Telecaller job is located in Chaitanyapuri, Hyderabad.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹12,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.