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BPO Telecaller

salary 15,000 - 25,000 /month*
company-logo
job companyVizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited)
job location Koyambedu, Chennai
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Tamil
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a BPO Telecaller to join our team at Vizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this BPO Telecaller job?
    Ans: This BPO Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Vizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited).
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 15 BPO Telecaller at Vizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited)
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Mahalskshmi

Interview Address

Koyambedu
Posted a day ago
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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > BPO Telecaller