BPO Telecaller

10,000 - 12,000 /month

Vishwanex Global Private Limited

Sector-C Indrapuri, Bhopal

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support to join our team VishwaNex Global Private Limited. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th (But Graduate will be prefered). The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to work on Sundays (one week off is provided) during the 9AM-6PM and 10AM to 7PM shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-C Indrapuri, Bhopal.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Telecaller job is located in Sector-C Indrapuri, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 5 openings available.