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BPO Telecaller

salary 25,000 - 30,000 /month
company-logo
job companyVikram Sales
job location A Block Sector 21 Indira Nagar, Lucknow
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_part_time Full Time/Part Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at VIKRAM SALES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 25,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this BPO Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹25,000-₹30,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 21 Indira Nagar, Lucknow.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 50 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is A Block Sector 21 Indira Nagar, Lucknow.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Both job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Joya Haldiya
Posted 8 hours ago
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