BPO Telecaller

9,000 - 20,000 /month*

Vertexhire Consultants

Malviya Nagar, Jaipur

₹4,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: PF, Medical Benefits

Aadhar Card, Bank Account, PAN Card

Job Description

We are looking for a BPO Telecaller to join our team at Vertexhire Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹9,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹20,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar, Jaipur.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This BPO Telecaller job is located in Malviya Nagar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹9,000-₹20,000 per month. This is a Both opportunity and has 10 openings available.