BPO Telecaller

20,000 - 25,000 /month

Tranpac Software Solutions Private Limited

Kodambakkam, Chennai

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

Job Description

Managed high-volume inbound/outbound calls, chats, and emails to resolve customer inquiries and complaints.Provided detailed product/service information, guiding customers to informed decisions.Handled customer data entry, maintained records, and updated databases with accuracy.Addressed technical issues, offering troubleshooting and support for products/services.Maintained high productivity and quality standards, adhering to guidelines and metrics.Collaborated with teams to improve service delivery and processes. Achievements (Quantify Your Impact!)Exceeded daily quotas by 25%, contributing to overall team productivity.Resolved an average of 70+ complaints weekly, maintaining high satisfaction ratings.Improved first-contact resolution by 15% through effective problem-solving.Trained 10+ new agents, boosting team performance by 20%.Reduced average call handling time by 20% by streamlining processes.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this BPO Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kodambakkam, Chennai.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 25 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Kodambakkam, Chennai.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 25 openings.