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BPO Telecaller

salary 15,000 - 25,000 /month*
company-logo
job companyTiranga Security
job location Swar Gate, Pune
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
20 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a BPO Telecaller to join our team at Tiranga Security. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this BPO Telecaller job?
    Ans: This BPO Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Tiranga Security.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 20 BPO Telecaller at Tiranga Security
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Shop no 14 shivaji nagar Mumbai 400013
Posted 10 hours ago
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