BPO Telecaller

12,000 - 18,000 /month

The Pacific Consultancy Services

Vijay Nagar, Indore

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Stock Market / Mutual Funds

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at The Pacific Consultancy Services. The role offers ₹ 12,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this BPO Telecaller job

What qualifications and experience are required for this BPO Telecaller position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 10 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Vijay Nagar, Indore.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 10 openings.