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BPO Telecaller

salary 14,000 - 17,000 /month
company-logo
job companyTc Mantech Solution
job location Kurudampalayam, Coimbatore
job experience0 - 5 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a BPO Telecaller to join our team at Tc Mantech Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this BPO Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹14,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kurudampalayam, Coimbatore.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 25 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Kurudampalayam, Coimbatore.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Computer Knowledge with 0-5 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹14,000-₹17,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 17000

Regional Languages

Hindi, Telugu

Contact Person

Surya

Interview Address

45, Srinivasa Nagar, Venkateswara Nagar, Koundampalayam, Coimbatore, Tamil Nadu – 641030, Kurudampalayam, Coimbatore
Posted 10+ days ago
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