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BPO Telecaller

salary 15,000 - 21,000 /month*
company-logo
job companyTalentglide Solutions (opc) Private Limited
job location Abbas Nagar, Bhopal
incentive₹1,000 incentives included
job experience0 - 4 years Experience in Customer Support / TeleCaller
20 Openings
Incentives included
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card

Job వివరణ

We are looking for a BPO Telecaller to join our team at Talentglide Solutions (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-4 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹21,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Abbas Nagar, Bhopal.
  5. How many openings are available for this position?
    Ans : There are 20 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Abbas Nagar, Bhopal.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-4 years of experience is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹15,000-₹21,000 per month. This is a Full Time opportunity and has 20 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 21000

Regional Languages

Hindi

Contact Person

Rahul

ఇంటర్వ్యూ అడ్రస్

Udyog Vihar Industrial Area, Udyog Vihar Industrial Area Phase VI, Gurgaon
Posted 4 hours ago
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