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BPO Telecaller

salary 18,000 - 26,000 /month*
company-logo
job companySwiggy
job location Hoshangabad Road, Bhopal
incentive₹4,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
इंसेंटिव्स शामिल
full_part_time फुल टाइम/पार्ट टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
All Education levels
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift
star
Job Benefits: Insurance, Medical Benefits
star
Bike

जॉब डिस्क्रिप्शन

We are looking for a BPO Telecaller to join our team at Swiggy. The role offers ₹ 18,000 - ₹ 26,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

अन्य डिटेल्स

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this BPO Telecaller role.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹26,000 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hoshangabad Road, Bhopal.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 50 vacancies for this BPO Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this BPO Telecaller role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Hoshangabad Road, Bhopal.
  8. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹26,000 per month. This is a Both job and has 50 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits, Insurance

Shift

Flexible

Contract Job

No

Salary

₹ 18000 - ₹ 26000

संपर्क व्यक्ति

Ansuiya
Posted a day ago
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