BPO Telecaller

10,000 - 15,500 /month

Srinivasa Engineering Works

Subhash Nagar, Delhi

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a BPO Telecaller to join our team at Srinivasa Engineering Works. The role offers ₹10,000 - ₹15,500 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this BPO Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,500 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Subhash Nagar, Delhi.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 5 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this BPO Telecaller job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Subhash Nagar, Delhi.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹15,500 per month. This is a Full Time job and has 5 openings.