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BPO Telecaller

salary 15,000 - 20,000 /month
company-logo
job companySr Builders And Promoters
job location Sowripalayam, Coimbatore
job experience2 - 3 years Experience in Customer Support / TeleCaller
3 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
Diploma and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Sr Builders And Promoters to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 2 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sowripalayam, Coimbatore.
  5. How many openings are available for this position?
    Ans : There are 3 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Diploma and above qualification with 2-3 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Sowripalayam, Coimbatore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 3 openings available.
Candidates can call HR for more info.
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Contact Person

Babu
Posted 2 days ago
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