We are looking for a BPO Telecaller to join our team at Spoton Logistics Private Limited. The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this BPO Telecaller job
What are the eligibility criteria for this BPO Telecaller job?
Ans : Candidates should have a 10th Pass and above qualification with 1-1 years of experience for this BPO Telecaller job offered by Spoton Logistics Private Limited in Near International Airport, Bangalore.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Telecaller job is located in Near International Airport, Bangalore.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹18,000-₹22,000 per month. This is a Both opportunity and has 10 openings available.