BPO Telecaller

10,000 - 15,000 /month

Six Sense Manpower Solution Private Limited

Gaur City 1, Greater Noida

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Cab, Insurance

Job Description

We are looking for a BPO Telecaller to join our team . The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gaur City 1, Greater Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This BPO Telecaller job is located in Gaur City 1, Greater Noida.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.