BPO Telecaller

9,000 - 20,500 /month*

Sine Fine Infotech

Lakhanpur, Kanpur

₹3,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Sine Fine Infotech to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 9,000 - ₹ 20,500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹20,500 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lakhanpur, Kanpur.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 50 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Lakhanpur, Kanpur.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-3 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹9,000-₹20,500 per month. This is a Full Time job and has 50 openings.