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BPO Telecaller

salary 13,000 - 26,000 /month
company-logo
job companySilaris Digi
job location Naraina Industrial Area Phase 2, Delhi
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Silaris Information India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 13,000 - ₹ 26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller role.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹13,000-₹26,000 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Naraina Industrial Area Phase 2, Delhi.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 99 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What does the role of BPO Telecaller involve?
    Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Naraina Industrial Area Phase 2, Delhi.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process with 0-1 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹13,000-₹26,000 per month. This is a Both job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 26000

Regional Languages

Hindi

Contact Person

Arun Kumar

Interview Address

Naraina Industrial Area Phase 2, Delhi, Naraina Industrial Area Phase 2, Delhi
Posted a day ago
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