BPO Telecaller

10,000 - 21,500 /month*

Shree Balaji Film Vision

Nandgram, Ghaziabad

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Shree Balaji Film Vision. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 - ₹21,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹21,500 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nandgram, Ghaziabad.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 99 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-3 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Nandgram, Ghaziabad.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹21,500 per month. This is a Full Time job and has 99 openings.