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BPO Telecaller

salary 15,000 - 50,000 /month
company-logo
job companySamradhya Bhumi Entertainment Private Limited
job location Kapoorthla, Lucknow
job experience0 - 6 years Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card
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Job Description

We are looking for a BPO Telecaller to join our team at Samradhya Bhumi Entertainment Private Limited. The role offers ₹15000 - ₹50000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹50000 per month that depends on your interview. It's a Full Time job in Lucknow.
  3. How many working days are there for this BPO Telecaller job?
    Ans: This BPO Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Samradhya Bhumi Entertainment Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 15 BPO Telecaller at Samradhya Bhumi Entertainment Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Salary

₹ 15000 - ₹ 50000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Rochak Bajpai

Interview Address

Opposite Sahara India Bhavan, Kapoorthla, Sector A, Chandralok, Lucknow, Uttar Pradesh 226024
Posted 16 hours ago
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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > BPO Telecaller