BPO Telecaller

Company Name: SAI SHREE BALAJEE CONSTRUCTIONS & DEVELOPERS PVT. LTD.

Location: Patna, Bihar

Job Type: Full-time

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Position: Telecaller – Customer Coordination & Data Management

Key Responsibilities:

1. Customer Interaction & Data Handling

Call and interact with customers regarding their requirements for interior design, painting, furniture (sofa, rods, garden sets, kitchen needs, etc.).

Record customer details and preferences accurately in the company database.

Maintain confidentiality of customer data provided by the office.

2. Project Coordination

Coordinate with engineers, electricians, and plumbers regarding material pickup, usage, and delivery.

Track customer requirements and communicate them to the Business Development Team.

Follow up with customers to confirm satisfaction and resolve any basic queries.

3. Reporting & Feedback

Prepare and submit daily/weekly reports about customer requirements, site updates, and any problems faced during coordination.

Highlight urgent issues and escalate to senior management when required.

Required Skills & Qualifications:

Minimum:- 10th Pass / 12th/Graduate preferred.

Strong communication skills in Hindi & basic English.

Good knowledge of MS Excel/Word for reporting.

Ability to coordinate with technical teams (engineers, electricians, plumbers).

Pleasant personality, patience, and customer-focused attitude.

Salary & Benefits:

₹12,000 – ₹22,000 per month + Attractive Incentives (based on performance).

Performance-based career growth opportunities.

Training & skill development support from the company.

Work Timings:

6 Days a week (Tuesday is query/problem resolution day at office as per company rule).

Flexible timing during peak project schedules.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹21500 per month + Incentives that depends on your interview. It's a Full Time job in Patna.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., SAI SHREE BALAJEE CONSTRUCTION & DEVELOPERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 25 BPO Telecaller at SAI SHREE BALAJEE CONSTRUCTION & DEVELOPERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Day Shift.