BPO Telecaller

14,000 - 18,000 /month

Roadrise Logistics

Madhapur, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Roadrise Logistics. The role offers ₹14000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this BPO Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many openings are available for this position?
Ans : There are 15 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This BPO Telecaller job is located in Madhapur, Hyderabad.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 15 openings available.