BPO Telecaller

16,500 - 26,500 /month*

Pro Mind Solutions Private Limited

Edapally, Kochi

₹10,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Kannada

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a BPO Telecaller to join our team at Pro Mind Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecalling collection. The role offers ₹16500 - ₹26500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹26500 per month + Incentives that depends on your interview. It's a Full Time job in Kochi.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., PRO MIND SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 10 BPO Telecaller at PRO MIND SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.