A telecaller's job involves making outbound calls to potential customers and handling inbound calls to sell products, provide support, and gather information. Key responsibilities include explaining services, generating leads, resolving issues, and maintaining accurate customer records using CRM software. This role is common in industries like banking, real estate, and e-commerce, and requires strong communication and sales skills. Core responsibilitiesOutbound calling: Contact existing and potential customers to promote products or services, generate leads, and schedule appointments.Inbound call handling: Answer customer questions and address complaints on incoming calls.Sales and lead generation: Explain product features, persuade customers to make purchases, and follow up on leads to convert them into sales.Customer service: Resolve customer issues and provide support and information.Data management: Maintain accurate records of calls and customer interactions, update customer information, and use CRM systems. Required skills and qualificationsCommunication: Excellent verbal communication skills are essential for effective interaction with customers.Sales and persuasion: The ability to explain products and persuade customers to buy is crucial for this role.Customer focus: A strong understanding of customer needs and the ability to handle rejection professionally are important.Computer literacy: Familiarity with CRM software, basic computer skills, and the internet is often required. Where you might find this roleBankingInsuranceReal estateE-commerceDigital marketing agenciesAny company with a need for direct customer outreach, sales, or support Telecaller Job Description Template | QandleA telecaller is a professional who makes outbound calls to promote products or services, gather customer feedback, or provide support. Telecallers work across v...QandleTelecaller Job Description, Roles & Responsibilities - WeCPTelecaller Job Description Template * Make outbound calls to potential and existing customers. * Handle inbound calls and address customer inquiries. * Explain ...WeCPTelecaller Job Description Template | LinkedIn Talent SolutionsSome skills and qualifications for a telecaller include: * Research skills * Knowledge of CRM software programs and telephone systems Some responsibilities of a...LinkedInTelecaller Job Description: Free Sample, Responsibilities, Skills, and Success - Razorpay Learn12 Dec 2024 — A customer support job description for a telecaller may include: * **Outbound calls** * Introducing and promoting products or services * Scripting ca...Razorpay25 Telecaller Job Vacancies in Patna, Bihar | IndeedCandidate must be efficient in Basic Word, Excel with good speaking & writing ability in English, must be computer literate with knowledge in Internet… Telecall...IndeedTelecaller Job Description - Betterteam9 Feb 2025 — Learn about the key requirements, duties, responsibilities, and skills that should be in a telecaller job description. ... Paul Peters is the Chief Ed...BetterteamTelecaller Job Description - Shine16 Sept 2025 — Roles and Responsibilities 1. Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion...Shine25 Telecaller Job Vacancies in Rajeev Nagar, Patna, Bihar - IndeedOpticon Technology Training & Placement Pvt. Ltd. ... Make outbound calls to potential customers and explain EV products and offers. Handle inbound inquiries an...Indeed
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this BPO Telecaller job
What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Patna.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Mrinal Interior & Construction.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 20 BPO Telecaller at Mrinal Interior & Construction
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.