BPO Telecaller

18,800 - 38,800 /month

Moxi Outsourcing

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

घर से काम

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

जॉब हाइलाइट्स

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Internet Connection

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a BPO Telecaller to join our team at Moxi Outsourcing. The role offers ₹18800 - ₹38800 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹18,500-₹38,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 25 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What are the key responsibilities of this BPO Telecaller job?
Ans : As a BPO Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Bombay Bazar, Meerut.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹18,500-₹38,500 per month. This is a Full Time job and has 25 openings.