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BPO Telecaller

salary 10,000 - 15,000 /month
company-logo
job companyMaster Global Services
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
95 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at master global services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have All Education levels can apply for this BPO Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 95 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Adarsh Nagar, Ajmer.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 95 openings available.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Skills Required

Query Resolution

Shift

Day

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abhimanyu

Interview Address

Agra
Posted 10+ days ago
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