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BPO Telecaller

salary 12,000 - 17,000 /month
company-logo
job companyMaa Enterprises
job location Badarpur, Delhi
job experience0 - 3 years Experience in Customer Support / TeleCaller
15 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Domestic Calling
Query Resolution
Non-voice/Chat Process

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

जॉब डिस्क्रिप्शन

We are looking for a BPO Telecaller to join our team at Maa Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹12,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Badarpur, Delhi.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 15 vacancies for this BPO Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Badarpur, Delhi.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹17,000 per month. This is a Full Time job and has 15 openings.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Non-voice/Chat Process, Query Resolution, BPO, TELECALLING, GOOD COMMUNICATION

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 17000

संपर्क व्यक्ति

Ankit Chaudhary

इंटरव्यू ऐड्रेस

A6 BUDH VIHAR,BADARPUR BORDER NEW DELHI 110044, Badarpur, Delhi
Posted 5 days ago
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