BPO Telecaller

8,000 - 12,000 /month

Laxmi Medical Stores

Moudhapara, Raipur

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Laxmi Medical Stores. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹8000 - ₹12000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this BPO Telecaller job

Who is eligible to apply for this BPO Telecaller job at Laxmi Medical Stores?
Ans : Candidates should have a 12th Pass and above qualification for this BPO Telecaller job offered by Laxmi Medical Stores.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹12,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Moudhapara, Raipur.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Telecaller job is located in Moudhapara, Raipur.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹8,000-₹12,000 per month. This is a Full Time opportunity and has 2 openings available.