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BPO Telecaller

salary 12,000 - 15,000 /month
company-logo
job companyHrh Next Services Limited
job location Chickpet, Tumkur
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

Job Description for Customer Care Executive.

No. of Positions Opened: 50

Title: Customer care Associate

Location: Tumkur

Language: Kannada & English

Reports to: Team Leader

Qualification: Completed 12th Standard Min

Experience: Fresher or experience

Salary: 12250 Fixed + 1500 Allowance + 750 Variable - for Full Time

Total=14500

Shifts: Rotational 5pm to 2am/6pm to 3pm

Position Summary : First point of contact with the customers.

Key Responsibilities and Summary:

Call Centre Agent Roles & Responsibilities:

· Managing Inbound and/or outbound calls

· Following various communication scripts when speaking to a customer;

· Identifying customer needs, answering questions and providing solutions/alternatives to issues;

· Upselling products and services wherever possible;

· Building sustainable customer relationships;

· Keeping records of all conversations organized;

· Building product knowledge; and improving performance and achieve targets.

· Maintaining and improving quality results by adhering to standards and guideline

Call Centre Associate Skills:

· Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this BPO Telecaller job

  1. What qualifications and experience are required for this BPO Telecaller position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chickpet, Tumkur.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 50 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Chickpet, Tumkur.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

Abhishek

Interview Address

2nd Floor, Chickpet, Tumkur
Posted 3 days ago
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