BPO Telecaller

19,000 - 20,350 /month

Hg Innovations

MIDC Ambad, Nashik

0 - 6 months Experience in Customer Support / TeleCaller

4 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Aadhar Card, CCRM Certificate

Job Description

We are looking for a BPO Telecaller to join our team at Hg Innovations. The role offers ₹ 19,000 - ₹ 20,350 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹19,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in MIDC Ambad, Nashik.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Telecaller job is located in MIDC Ambad, Nashik.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹19,000-₹20,000 per month. This is a Full Time opportunity and has 4 openings available.